Support

Pixxxel rolls up 1-bit pixel-art characters on your Mac — set traits, generate, recolour, export. Here's how to get going, and how to reach a human.

Need help? Email support@pixxxel.app. Every message reaches the person who makes Pixxxel.

Getting started

  1. Add your AI key. Open Settings (the gear, or ⌘,) and paste a key from Google, OpenAI, or Hugging Face.
  2. Roll a character. Set or lock the eight traits — type, gender, age, hair, facial hair, eyes, expression, accessory — or tap an archetype preset like Wizard or Necromancer, then press Generate (⌘↩).
  3. Recolour and export. Pick a duotone palette, then export a PNG at 64, 128, or 256 px or a scalable SVG — or drag the character straight to Finder.

Where do I get a key?

You bring your own — most have a free tier to start:

Common questions

What does it cost?

Pixxxel is free. You use your own provider key, so renders bill to your provider at their cost — no markup, no per-image fee, no subscription.

Is my key safe?

It's stored in your Mac's Keychain and sent only to the provider you choose — never to us. Pixxxel has no server and no account.

A generation failed, or my key was rejected.

Check that the key matches the selected model's provider (Settings → Model), that it still has credit or quota, and that it was pasted in full. Switching models lets you use a different provider's key.

Where do my characters go?

Every render auto-saves to the gallery on your Mac. Open it (⌘L) to revisit past characters, step through them in Focus mode, restyle with a palette, or export.

Why is everything black and white?

That's the default — every render is 1-bit. Apply any of the eighteen duotone palettes (Game Boy, Amber CRT, and more) to recolour it for presentation and export. The stored render stays true 1-bit.

What do I need to run it?

macOS 15 (Sequoia) or later, and a key from one of the providers above.